What should I do if I see EILEEN FISHER clothing for sale on an unauthorized website?
EILEEN FISHER products are available exclusively through our stores, eileenfisher.com, and authorized wholesale partners. Be aware that fraudulent websites impersonating our brand do exist, often using slightly altered URLs. Always verify the URL before purchasing online. If you're unsure whether a site is legitimate, contact our Customer Service Team at 1.800.445.1603 or experience@eileenfisher.com before completing your purchase.
EILEEN FISHER products can be reliably found at our stores and at eileenfisher.com and for sale through one of our authorized wholesale partners, a list of whom can be found here. Unfortunately, fraudulent websites that use our name, our logo and our photos without our consent do exist. These sites often change one or two letters, or add “us” or “usa” in their URLs so they appear to be associated with EILEEN FISHER. We are concerned that our customers might visit one of these deceptive sites rather than our website or that of another authorized retailer.
For your protection, always take a closer look and double-check the URL before you buy online. If you have any questions about whether a website selling EILEEN FISHER clothing or shoes is legitimate, please contact our Customer Service Team before completing your purchase. Please see this helpful article from the Better Business Bureau for more information on how to stay safe while shopping online.
We are here to support you. If you would like to confirm your purchase is from an authorized EILEEN FISHER partner website, call our Customer Service Team at 1.800.445.1603, or email us at experience@eileenfisher.com.