Tracking Your Order
Tracking numbers are included in shipment confirmation emails once processed, though updates may be delayed. Orders to APO/FPO/DPO, Alaska, Hawaii, Puerto Rico, Guam, and some rural areas ship via USPS and may not include tracking. Registered customers can check order status in their account; guests can refer to their order confirmation email.
Tracking numbers are applied to orders once they are processed for pickup by the shipping carrier. They are included in your shipment status email. However, it may take additional time before the package is checked into the carrier's tracking system. That means even though your package has already shipped from our warehouse and is on its way to you, the carrier may not be able to provide any information about your package.
For APO, FPO, DPO addressed purchases, Alaska, Hawaii, Puerto Rico, Guam, and rural territories, orders are delivered via USPS. USPS does not offer a tracking number to track a package. As a registered customer in these instances, your order history will not offer tracking information, but will still offer order status and other details. Orders placed using the Guest Checkout option will not appear in your order history. Details of your Guest Checkout order may be found in your order confirmation email as well as the invoice included in your order.