How do I cancel my Ship to Store order?
Orders can be cancelled within 45 minutes of submission. Log in to My Account or go to HELP/Check Orders link, enter your order details, and click Cancel Order. You'll receive a confirmation email once the cancellation is complete.
If you wish to cancel your order after it has been submitted, there is a 45-minute window in which you may do so. As a Registered Customer, you can cancel your order within 45-minutes on your My Account page or via the HELP/Check Order link, https://www.eileenfisher.com/login on the website. Guest Users can cancel their order within the 45-minute period using the HELP/Check Orders link. In the Check Order window, enter your order number, email address and billing zip code. Once your order page appears you can click the Cancel Order button. You will receive a cancellation email confirmation.