How do I cancel my order?
Orders can be cancelled within 45 minutes of submission. Registered customers can cancel via My Account or the Check Order tab; guests can use the Check Orders tab by entering their order number, email address, and billing zip code. Click "Cancel Order" and you will receive a confirmation email.
If you wish to cancel your order after it has been submitted, there is a 45-minute window in which you may do so. As a Registered Customer, you can cancel your order within 45-minutes on your My Account page or via the HELP/Check Order link, https://www.eileenfisher.com/login. Guest Users can cancel their order within the 45-minute period using the HELP/Check Orders link. In the Check Order window, enter your order number, email address and billing zip code. Once your order page appears you can click the Cancel Order button. You will receive a cancellation email confirmation.