Why is the Packing Slip no longer included in my order?
As part of our efforts to reduce our footprint, we’re going paperless. Starting August 18, we will be transitioning away from including a packing slip in your order.
Our returns process is not otherwise changing. If you're not absolutely delighted with an EILEEN FISHER purchase, we still make it easy for you to return it in store or by mail.
For in-store returns, your order confirmation email will now include a barcode you can show to an associate. To make your return by mail, visit the portal at eileenfisher.com/returns to print a shipping label or obtain a QR code. Attach the return label to your package or bring the QR code with the package to your nearest post office within 30 days of the invoice date.