Quality Issue Returns
EILEEN FISHER stands behind the quality of our merchandise and our Customer Service Team will be happy to assist you with this matter.
Complete the Quality Return Form attached to the Quality Issue Returns Sources article.
Mail the garments back along with the completed form and proof of purchase to: EILEEN FISHER, 45A Enterprise Avenue, Secaucus, NJ 07094
Use a courier that provides a tracking number, so the return can be tracked if needed
Once received, the return is queued for review and processing — this takes 4–6 weeks
Key notes:
eGift Cards for quality returns are issued in USD and are not eligible for international purchases
EILEEN FISHER stands behind the quality of our merchandise and our Customer Service Team will be happy to assist you with this matter.
1. Return your garments, along with your completed returns form provided in this article and copies of purchase documentation to the address below: EILEEN FISHER 45A Enterprise Avenue Secaucus, NJ 07094. Download the Quality Return Form:
2. Send the garments via a courier who will provide you with a tracking number. This number will allow us to track your return, if needed.
3. Once received, your parcel is placed into queue for review and processing. Allow 4-6 weeks for the process to be completed.
EILEEN FISHER eGift Cards are issued for a quality returns in US dollars and not eligible for International purchases.